November 11, 2017
By Adam Jourdan
SHANGHAI (Reuters) – Alibaba
Once a celebration for China’s lonely hearts, Singles’ Day has become an annual 24-hour extravaganza that exceeds the combined sales for Black Friday and Cyber Monday in the United States, and acts as a barometer for China’s consumers.
After a star-studded event in Shanghai late Friday to ring in the event, which is held each year on Nov. 11, the volume of goods sold on Alibaba’s platforms raced past a billion dollars in two minutes and hit $10 billion in just over an hour. The company’s tills are set to shut at midnight Saturday.
At just past the halfway mark, the gross merchandise value swept past last year’s dollar total of $17.7 billion. Shortly afterwards, sales surpassed 120.7 billion yuan, the total in 2016 in the local currency, which has appreciated against the dollar in the past year.
The event gets shoppers around China scouting for bargains and loading up their online shopping carts, while delivery men – and robots – are braced for an estimated 1.5 billion parcels expected over the next six days.
“This is a big event for China, for the Chinese economy,” Joseph Tsai, Ali Baba’s co-founder and vice chairman, said ahead of the sales bonanza. “On Singles’ Day, shopping is a sport, it’s entertainment.”
Tsai said rising disposable incomes of China’s “over 300 million middle-class consumers” was helping drive the company’s online sales – and would continue. “This powerful group is propelling the consumption of China,” he said.
Analysts and investors will closely watch the headline sales number, which last year rose by nearly a third at the eighth iteration of the event – though that was slower than the 60 percent increase logged in 2015.
At Alibaba’s Friday night gala, the company’s co-founder and chairman, Jack Ma, hosted guests including the actress Nicole Kidman, singer Pharrell Williams and Chinese musicians and film stars such as Zhang Ziyi and Fan Bingbing.
The excitement around the shopping blitz, however, masks the challenges facing China’s online retailers such as Alibaba and JD.com Inc
“A lot of the lower hanging fruit has been picked and there’s increased competition for a share of consumer spending,” said Matthew Crabbe, Asia Pacific research director at Mintel.
He estimated Alibaba’s Singles’ Day sales growth would likely slow to around 20 percent. Online retailers were being forced to push offline as well as overseas to attract new shoppers, and the overall online retail market was close to “saturation”.
“They’re having to spill over out of the purely online realm into the wider consumer market,” Crabbe said.
This has sparked deals to buy bricks-and-mortar stores in China, and overseas tie-ups especially in Southeast Asia. Technology, too, has been key, with virtual reality dressing rooms and live fashion shows to attract shoppers.
Alibaba also said it had turned 100,000 physical shops around China into “smart stores” for this year’s event. Goods people at the stores had perused, but then bought and paid for on Alibaba’s platforms would help add towards the gross merchandise value total.
Ben Cavender, Shanghai-based principal at China Market Research Group, noted that brands were being more careful with the deals they have on offer this year to avoid “margins getting killed”, and were often asking for deposits in advance.
In previous years, prices were often halved.
“I think prices seem high and I’m totally lost as to the rules” about discounts, said Gao Wantong, 21, a student in Beijing.
Fu Wenyue, a 23-year-old dresser in Shanghai, said she had spent around 4,000 yuan ($600) on clothes, cosmetics and kitchen utensils in pre-event sales, transactions ahead of the day which officially only go through once midnight strikes.
“I’ve bought some stuff already, but I haven’t finished shopping yet,” she said.
For a graphic on China’s Singles’ Day spending, click http://tmsnrt.rs/2fg8Ad8
(Reporting by Adam Jourdan and SHANGHAI newsroom; Editing by Ian Geoghegan)